A note from the editor

Elaine Topp


Welcome to our first newsletter of 2019. We’re 31 days into the New Year – how are those resolutions going? Whether they included exercise, budgeting, cutting down on alcohol or something else entirely, we hope you’ve managed to stick to yours!

If you haven’t, it’s important to realise that you still can! Stop, take a breath and commit to a realistic time to start again.

The same applies to work. Improving employee wellbeing doesn’t happen overnight. It needs determination, client by client, benefit by benefit to steadily make improvements. If you haven’t already spoken to your Simplyhealth contact this year, give them a call to check-in and make sure you’re getting all the support you need to stick to your client goals.

And don’t forget! Give us your opinion in our latest poll and you could be listening to your favourite tunes with a pair of Beats by Dr. Dre Powerbeats3 Wireless earphones. Congratulations to Jacqueline Wallder of IHC Limited who was the lucky recipient of the last pair of Beats wireless earphones.

This quarter on the Insights Hub

Three HR trends to watch in 2019 and beyond

How we manage people is constantly evolving. These changes are driven by many factors and 2018 has seen continued developments across the HR landscape.

Find out more

Analysing employee engagement results to drive business performance

Debbie Mitchell, Organisational development consultant, discusses how to use employee engagement results to drive business performance.

Find out more

Why wellbeing is big for small businesses

Wellbeing is a key issue for any business, but it’s an especially important focus for small businesses.

Find out more

How to embed a preventative health approach

It’s likely you will have heard about the 10-year NHS plan in the news. A plan that refocuses budgets and resources onto prevention and early detection.

Find out more

Product news

Reasons to smile

Denplan just got better! From 1st April we’ve:

  • increased the amount of cover your clients can claim on Denplan Lucent
  • children can be covered up to the age of 24 whether they're in full time education or not
  • removed the exclusion of mouthguards for sports
  • removed the pre-planned treatment exclusion for company funded schemes

And we’ve launched a brand new Smile Centre, housing dental health information, dentist location finder tools, and more all in one central place. Now that's something to smile about!

Camilla’s corner

Camilla Shaw

Head of Intermediary and Client Relationships

One lump or two?!

We started this year with some shocking headlines for the next UK generation.

“Children exceed recommended sugar limit by age 10”

Yes, you read that right. Children now consume the recommended amount of sugar for their entire childhood by the time they’re 10.

What might not be quite as surprising is where the sugar in their diet comes from. According to Public Health England: “Half of the sugar in children's diets comes from sugary drinks, sweets, biscuits, cakes, puddings, sugary breakfast cereals and higher-sugar yoghurts and puddings”.

This overconsumption obviously has a detrimental impact on the oral health of children across the UK. Worse still, the links between poor oral health and general health issues such as cardiovascular disease and diabetes spell trouble for this generation as they move into and through their adulthood.

We’ve always believed in prevention over cure and the proof of this, in this case at least, is quite literally in the pudding! While sugar consumption has been on the up, so too has the number of child admissions to hospital, with NHS figures showing more than 45,000 hospital operations to remove teeth from children and teenagers in 2017/18 - a rise of 18 per cent since 2012/2013.

So what can be done? Well, education is key, and to change the habits of a generation, it needs to come from anybody in a position to offer it. This includes UK employers. We often look at the business case for dental plans, which readily stacks up in terms of productivity, engagement and return on investment. However, much more is now at stake and we need to make use of the reach that the UK employment market offers to help the workforce of today take care of the working generation of the future.

Health issues big and small impact both our personal and professional lives. We shouldn’t be letting something as trivial as too much sugar lead to health problems that stop us from leading healthy, happy and productive lives.

That’s why we continue to use our decades of experience in dentistry to educate the masses. From April this year, we’re covering all child dependents up to the age of 24 regardless of full time education on our Denplan products. We’ll also be continuing our prevention over cure mantra and we’re thankful that the Government has recognised the importance of this approach in all aspects of healthcare. All we ask is that you help too, wherever you can, by sharing our message with your clients. Dental care is hugely important. Understanding why is critical in changing the health habits of a generation.


Our service levels for January

Health plans

39,800 claims processed

Claims paid on average in 0.6 days

Dental plans

18,547 claims processed

Claims paid on average in 0.9 days

Simplyhealth Great Run

Simplyhealth Great Run

Would you like a VIP place at a Simplyhealth Great Run event of your choice?

Maybe you’re a seasoned runner or looking to take up a new hobby? As headline sponsor of the Simplyhealth Great Run for the third year we’d like to offer you the opportunity to take part. You can bring along a guest and you’ll both be treated to VIP hospitality!

If interested, please register your details.

Register now

Getting to know you

André Smith

Intermediary Relationship Associate

I’m a devoted hubby who’s been married to my best mate Kamila for 6 years in October. And we’re expecting our first little one in April.

I'm a spirited team player. I love to share stories about Southern Africa and my travels (ask me about the time I was almost caught in a stampede in a Santa suit!). 

I started my current role in March 2017. Coming from a general insurance background, I can honestly say that working in health cover is a breath of fresh air! I enjoy getting to know people. My role involves building relationships with brokers and IFA’s and helping them implement the best health and wellbeing strategy for their clients. 

Away from the office, Kamila and I frequently enjoy hiking in the forests of the Tatra Mountains or soaking up the sun on the Baltic coast. Growing up in South Africa, I was appointed as an honorary game ranger. Since then I love being in the wild and learning more about nature and conservation…yes I am that annoying tourist on a safari that knows more facts about the animals than the tour guide! I love entertaining people and as an amateur magician enjoy performing party tricks to amaze my pals.

I can’t wait to see what the year ahead has in store!

If you‘d like a chat give me call on 03445 794155 or email me andre.smith@simplyhealth.co.uk

Get involved

We'll listen to you, you listen to some beats!

For your chance to win a pair of Beats by Dr. Dre Powerbeats3 Wireless earphones, give us your opinion in our latest poll.

Entries close at 18:00 on the 14th February 2019. Terms and conditions apply.

To be in with a chance of winning, please complete your details below.

The promoter of this prize draw is Simplyhealth Access, registered address: Simplyhealth House, Hambleden House, Waterloo Court, Andover, Hampshire, SP10 1LQ. To enter this free prize draw you must complete the poll before 18:00 on the 14th February 2019. There is one prize of a pair of Beats by Dr. Dre Powerbeats3 Wireless earphones. By entering this prize draw you agree to be bound by these terms and conditions and by any other requirements set out in any related promotional material. The Promoter reserves the right to substitute the prize (or any part of it) for a prize of equivalent monetary value if this is necessary for reasons beyond its control. No cash alternative will be offered. Simplyhealth employees (or members of their families or households) or employees of any company directly or indirectly involved in the prize draw are not eligible to enter. Entries received after the closing date will not be eligible for entry into this free prize draw. The winner will be drawn at random no later than one week after the closing date. The Promoter’s decision is final and legally binding on all entrants. No correspondence will be entered into. Entries that do not comply in full with these terms and conditions will be invalid. If any of these clauses should be determined to be illegal, invalid or otherwise unenforceable then it shall be severed and deleted from these terms and conditions and the remaining clauses shall survive and remain in full force and effect. This prize draw is only open to residents of the United Kingdom. The winner agrees that he/she may be required to participate in publicity for the Promoter and agrees to the use of their name and image in any promotional activity following the draw. The Promoter reserves the right to withdraw or amend the prize draw at any time without notice.